NetTV

If you are unable to open the app after installation, please try the following steps: 1) Ensure that your device meets the minimum system requirements (Android 5.0 or higher); 2) Check if your device has sufficient storage space; 3) Attempt to clear the application cache or uninstall and reinstall; 4) If the problem persists, please contact our customer service team for further assistance.

Some channels may not be able to play due to the following reasons: 1) The channel source may be temporarily unavailable or closed; 2) Your network connection may be unstable, please try switching to a different network; 3) Try switching to another playback channel (if available); 4) Some channels may be restricted by geography and require usage VPN Or other tools to lift restrictions (please do not use them) TV use VPN）。

TV The main difference between the version and the mobile version is: 1) TV The version is optimized for large screen devices such as smart TVs and TV boxes, while the mobile version is optimized for small screens on mobile devices; 2) TV The version has fewer channels than the mobile version; 3) The mobile version is free, but TV Version requires sponsorship authorization; 4) The two versions of data are not interoperable and require separate installation and configuration.

You can update the application in the following ways: 1) In the mobile version, the application will automatically check for updates when opened and prompt you to update; 2) You can also manually download the latest version APK File and install; 3) For TV Version, you need to download the latest version from the official website and install it. We suggest that you regularly update the app for the best user experience and the latest channel resources.

If your device does not support installation, it may be due to the following reasons: 1) Your device is running Android Version below 5.0; 2) Your device may not have the installation permission for 'unknown source' enabled. Please enable this option in the settings; 3) Your device may have compatibility issues, and some older devices may not support our application; 4) Your device is running low on storage space. Please clear some space and try again.

Due to IOS Due to system issues, we have temporarily suspended it ios The release of the version. If you need to use global television, please go to Safari Or enter our website address (https://www.nettvpro.xyz) into other browsers to access and watch.